Walibu Blog

Everything Marketing, Technology & Design

The Power of Empathy: Why Feelings Matter in Business

The Power of Empathy: Why Feelings Matter in Business

 Tuesday, July 15, 2025
Marketing today isn’t just about catchy slogans or flashy discounts. At its core, marketing is about building genuine human connections. The most successful businesses understand that people buy...
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Turning Walk-Ins into Loyal Fans: Simple In-Store Tactics That Work

Turning Walk-Ins into Loyal Fans: Simple In-Store Tactics That Work

 Tuesday, July 15, 2025
Every laundromat loves seeing new faces walk through the door — but turning those walk-ins into loyal, repeat customers is where the real magic (and growth) happens. Fortunately, building loyalt...
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Attract More Customer Inquiries — The Friendly, Human Way

Attract More Customer Inquiries — The Friendly, Human Way

 Tuesday, July 8, 2025
If you want to attract more inquiries and build lasting client relationships, there’s one simple principle that often gets overlooked: approachability.  While most businesses focus on tech...
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From DIY to VIP: Creating a Premium Laundry Experience with WDF

From DIY to VIP: Creating a Premium Laundry Experience with WDF

 Tuesday, July 8, 2025
For many laundromat customers, self-serve is a familiar, do-it-yourself routine. They load, they wait, they fold — and they often see it as the most budget-friendly option. But what if you could...
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When They Try It, They Stay: How to Give First-Time WDF Users a Wow Experience

When They Try It, They Stay: How to Give First-Time WDF Users a Wow Experience

 Wednesday, July 2, 2025
Convincing self-serve laundry customers to try your Wash-Dry-Fold (WDF) service is a big step — but getting them to come back again and again is the real win. The key? Creating a “wow&rdqu...
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How to Turn Free Offers into Loyal, Paying Customers

How to Turn Free Offers into Loyal, Paying Customers

 Wednesday, July 2, 2025
Free offers can be a powerful catalyst for converting curious prospects into loyal paying customers. But simply slapping a “free” label on something isn’t enough. To truly work, your...
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How to Build a High-Profit Service That Practically Sells Itself

How to Build a High-Profit Service That Practically Sells Itself

 Tuesday, June 24, 2025
In a crowded marketplace, offering another generic service isn’t enough to grow a business. To truly stand out and attract higher-quality clients, the secret lies in creating a new, high-profit ...
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In-Store Promos That Actually Work: Converting Walk-Ins to WDF Clients

In-Store Promos That Actually Work: Converting Walk-Ins to WDF Clients

 Tuesday, June 24, 2025
Walk-in customers are the heart of any self-serve laundromat. They already trust your facility and visit regularly—but many of them have never considered your Wash-Dry-Fold (WDF) service. The go...
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Unlock Explosive Business Growth Through Mutually Beneficial Relationships (MBRs)

Unlock Explosive Business Growth Through Mutually Beneficial Relationships (MBRs)

 Tuesday, June 17, 2025
Every growing business faces the same challenge: how to consistently reach more qualified prospects without doubling marketing costs or effort. One of the most overlooked yet powerful ways to scale is...
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Sell the Solution, Not the Service: How to Position WDF as a Time-Saving Lifestyle Upgrade

Sell the Solution, Not the Service: How to Position WDF as a Time-Saving Lifestyle Upgrade

 Tuesday, June 17, 2025
In today’s fast-paced world, people aren’t just looking for clean clothes—they’re looking for more time, less stress, and better ways to manage their busy lives. That’s w...
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🧺 5 In-Store Triggers That Nudge Customers Toward Trying WDF

🧺 5 In-Store Triggers That Nudge Customers Toward Trying WDF

 Tuesday, June 10, 2025
If you're looking to grow your Wash-Dry-Fold (WDF) business, your best leads may already be inside your store—your self-serve customers. With a few smart strategies, you can subtly guide them to...
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Transform Your Business Mindset: Use Fear as Fuel, Not a Barrier

Transform Your Business Mindset: Use Fear as Fuel, Not a Barrier

 Tuesday, June 10, 2025
In the business world, success doesn’t come to those who play it safe in the shadows of the crowd. It comes to those who take thoughtful risks, make bold decisions, and step confidently into unc...
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The Most Underrated Question That Can Save a Sale

The Most Underrated Question That Can Save a Sale

 Tuesday, June 3, 2025
In any sales conversation—whether you're pitching a product or selling a service—your success often hinges on how well you communicate and how well you listen.  But here’s a re...
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Your Customers Talk. Are You Listening?

Your Customers Talk. Are You Listening?

 Tuesday, June 3, 2025
In the laundry business, it's easy to focus on machines, processes, and turnaround times—but what about your customers' voices?  Whether it’s a review, a comment on social media, or ...
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Create Sales Momentum with One Simple Strategy: Use Deadlines

Create Sales Momentum with One Simple Strategy: Use Deadlines

 Tuesday, May 27, 2025
In today’s noisy marketplace, grabbing attention—and keeping it—is harder than ever. Yet there’s one simple, proven marketing tool that continues to outperform: the deadline.&n...
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Authors

Ben Paulsen