Support Tickets Tutorial
Walibu support tickets allow easy submission for your site updates and/or issues. Your site is built on an ever-evolving platform that strives to automate all aspects of the process as much as possible; part of that automation is customized error reports are sent to our team if there is ever an issue programmatically. In the event the update is a content modification or addition, you can submit a support ticket that notifies our team of the update with group communication between our team's actions taken as well as your responses until the ticket is resolved.
You can submit a Walibu Support Ticket with 3 simple steps:
1.Login to your admin by visiting http://[yoursite.com]/admin
2.Click on "Support"
3.Enter the support ticket title (ex. "add testimonial") and ticket details (ex. the text of the testimonial). As well, you can upload files through the support ticket system for images to add or screenshots of changes.